Looking for a
ServiceTitan alternative.
ServiceTitan is real enterprise software built for 20-plus trucks and an office staff. If you are smaller than that and shopping for the exit, the math below is why.
Who actually leaves ServiceTitan, and why
ServiceTitan is the category leader for large residential trades, public on Nasdaq, with more than half its billings from accounts paying over $100K a year. The people searching for an alternative are almost never those accounts. They are the smaller shops that got sold up:
- The price was never on the page. Every quote is custom and comes after a sales demo. Users report the real cost surfacing deep into a roughly 12-week onboarding, after the intro call quoted a friendlier number.
- Module stacking. Marketing Pro, Phones Pro, Pricebook Pro and the rest each add hundreds to thousands per month on top of the per-tech subscription.
- The auto-renew trap. Contracts reportedly auto-renew for a full year with no notice, with cancellation penalties reported as high as $15,000 and users reporting they were denied the right to cancel.
- Onboarding pain. Repeatedly called stressful and time-consuming, with BBB complaints from contractors who paid a full year while still not live.
- The field experience lags the office. The iOS app sits at 3.0, and support escalation is slow for a product complex enough that you need help often.
Stay on ServiceTitan if
Stay if you run 20 or more techs with a dedicated office admin and the depth is earning its keep. Fully set up, it runs the whole business in one place: call booking, dispatch, field mobile, flat-rate pricing, invoicing, payroll, inventory, memberships, and reporting deep enough to show revenue per tech and marketing attribution. Enterprise gross retention above 95 percent means big shops that survive the rollout stay, for good reason. The good-better-best Pricebook is a proven ticket-size lift in the field. If those numbers pencil for you, this page is not trying to talk you out of it.
The real cost, as reported
No public pricing exists. All figures below are third-party breakdowns and customer reports, June 2026.
The line-by-line version is on Quotrr vs ServiceTitan. For a 2-truck crew, that Year 1 number is a wage, not a software bill.
What Quotrr does differently
Quotrr is not chasing the 50-truck shop. It is built for the owner-operator and the small crew, the people the reports say get crushed by enterprise complexity and price.
- The full price is printed on the pricing page: free forever for the core, Pro at $12.99 a week, $39 a month, or $299 a year.
- Start the same day. No demo, no sales call, no 12-week rollout, no implementation fee, no annual contract.
- Good-better-best is in every proposal with live add-on toggles, not a paid Pricebook module.
- Quinn quotes from a voice note, and a seven-touch follow-up cadence works the pipeline so you do not need an office admin to chase quotes.
- E-sign plus deposit collection in the proposal itself.
- Reviews only from verified completed jobs, non-deletable, with a public Quotrr Score.
Quotrr covers the same trades ServiceTitan grew up in, at small-crew scale: HVAC, plumbing, and electrical.
Switching is one file
Export your customer list, import one file into Quotrr, and quote the same afternoon. There is no data hostage situation here: your customers, your reviews, and your Score are yours.
Common questions
How much does ServiceTitan cost?
There is no public price. Third-party breakdowns report list prices from about $245 per tech per month, with most shops reporting $250 to $500 per tech once add-ons stack, one-time implementation of $5,000 to $50,000 or more, and add-on modules at $500 to $1,600 or more per month. A 10-tech shop should expect $50,000 to $70,000 or more in total Year 1 cost, as reported, June 2026.
Who should actually stay on ServiceTitan?
Shops with 20 or more techs, a dedicated office admin, real budget, and patience for a roughly 12-week rollout. At that scale the depth earns its keep, which is why enterprise gross retention sits above 95 percent. Below it, users report being crushed by complexity and price.
What is the biggest complaint about ServiceTitan?
Cost and lock-in. Users report real costs surfacing deep into onboarding after a friendlier intro quote, contracts that auto-renew for a full year without notice, and cancellation penalties reported as high as $15,000. The iOS app sits at 3.0.
What does a small crew run instead of ServiceTitan?
Quotrr is built for the owner-operator and small crew. The core is free forever, Quotrr Pro is $12.99 a week, $39 a month, or $299 a year, and you can start the same day with no demo, no sales call, and no implementation fee.