Help Reputation
What a Verified Outcome is
A Verified Outcome is a job that is completed, signed, photographed, and GPS checked-in. Here is why each piece matters.
A Verified Outcome is the core unit of proof on Quotrr. It is a finished job that meets four conditions at once: the job is marked completed, the customer signed, there is a photo, and you checked in on site by GPS. When all four line up, the job becomes a record you can stand behind and that a homeowner can trust without taking your word for it.
The four pieces
- Completed. The job moved all the way through your pipeline to done, not left half-tracked. A completed status is the spine the other three pieces hang on.
- Signed. The customer signed off, either on the proposal or on the finished work. A signature means a real person agreed this happened, not a number you typed in alone.
- Photo. There is at least one photo tied to the job. A photo turns a claim into something a stranger can look at.
- GPS check-in. You checked in from the job address. That ties the work to a place and a time, so the record is not something built from a desk.
Why all four, not one
Any single piece can be faked. A photo with no signature could be anyone's work. A signature with no check-in could be a favor from a friend. Requiring all four at once is what makes a Verified Outcome hard to game. The bar is not high to clear on a real job, because you are already on site, already finishing, already getting a sign-off. It is high to clear on a fake one, and that is the point.
How it feeds your Score
Verified Outcomes are what your Quotrr Score is built from. The Score does not count proposals you sent or jobs you started. It counts work you proved you finished. A run of Verified Outcomes over time is what moves the number, which is why consistency beats a single good week.
Verified Outcomes and Props
A Verified Outcome is also the gate for Props. Only a customer tied to a verified, signed, completed job can leave Props, so your reviews come from real jobs and not from anyone willing to tap a link. The Verified Outcome is the foundation, and Props sit on top of it.
Capturing the pieces in the field
You do not assemble a Verified Outcome by hand. The photo and the GPS check-in are captured when you do the work, and the signature comes through the customer portal. See Field capture and photos and Customer signature for how each piece gets recorded as you go.
Why this is worth more than a five-star average
Most review systems let anyone post about anyone. There is no proof a job ever happened, so the score floats on whoever bothered to write. A Verified Outcome starts from the other end. The job is real, tied to a place, a time, a signature, and a photo, before any reputation gets built on top of it. That means the number on your profile is backed by work that can be checked, not by volume of opinions. A homeowner who understands the difference trusts the proof, and that is the kind of homeowner who calls you back.
What it does for you over time
Each Verified Outcome is a brick. One does not build a wall, but a steady run of them does, and the wall is yours. Because the record lives with you and not on a marketplace that can hold it hostage, the proof you build this year still counts next year, on your profile, on your Rep Badge, and in the Apple Wallet pass a customer keeps. You are not renting a reputation. You are banking one.
Still stuck? Email [email protected]. Back to the help center.