Change orders

Scope changes. The homeowner wants a tanning ledge after all, you hit rock and the dig costs more, they add a light. The question is whether that change is written down and agreed to, or whether it lives as a verbal promise that turns into an argument at the final invoice. Quotrr makes the change a one-tap change order so the scope and the number stay honest.

What a change order is

A change order is a documented change to a job already in progress. It records what is being added or changed and what it costs, and the customer agrees to it before you do the work. It attaches to the same job, so the job's scope and total update in one place. See The work pipeline.

One tap, mid-job

You do not stop the job, rebuild a proposal, or start a new record. From the job, you write the change order, pull the added line items from your price book, and send it. The customer sees exactly what is changing and what it adds to the total. See Setting up your price book for where those line items come from.

Collect with one-tap Apple Pay

The customer approves the change order and pays for it with Apple Pay, in a tap, from the same link they have been using. The payment ties to the job, so the added work and the added money land on the same record and your per-job margin updates. You are not running an extra invoice through a separate app and hoping it matches. See Getting paid with Apple Pay.

Keeping scope and the number honest

The reason to write the change order instead of doing the extra work on a verbal yes is simple: the change is on the record, agreed by the customer, before the work happens. There is no surprise line on the final bill and no he-said-she-said about what was promised. The job's total reflects what was actually agreed to, every step, and the customer can see it in their portal as it changes. That is what keeps the relationship calm and the number defensible.

The number always reflects reality

The danger with mid-job changes is drift. A verbal yes here, a small add there, and by the end the total in your head does not match the total the customer remembers, and you are eating the difference or fighting over it. Every change order updates the job's total the moment it is approved, so the number on the record is always the real number, agreed in writing, with the customer watching it change in their portal. There is no end-of-job reckoning where you both discover you remembered the scope differently.

Small changes count too

Write the change order even for the small stuff. The extra fitting, the upgraded skimmer, the half-day of extra labor when you found a problem under the deck. Small unwritten changes are exactly the ones that pile up into a disputed final invoice, because nobody bothered to record them and now it is your word against theirs. One tap to document it is cheaper than one hour arguing about it later.

Change orders and milestones

A change order can stand on its own as a one-time payment, or feed into your existing milestone schedule. See Payment milestones and Invoicing basics.