Help Field
Working offline
Quotrr keeps working with no signal in a backyard or pump room, then catches up when bars return.
Signal dies in the places you actually work. Behind the house, in a pump room, under a deck, out past the property line. A tool that needs bars to function is a tool you cannot trust on a job site. Quotrr is built to keep working with no signal and catch up when signal returns.
What works offline
You can keep moving the work forward with no connection. Create a lead, build and edit a proposal, log work on a job, add tasks, take photos, and use voice Quick Capture, all offline. The records you already loaded are there, and the changes you make stick on the device. See The work pipeline for the records this covers.
The write queue
Every change you make offline goes into a local write queue on your phone. The queue holds your edits in order until it can reach the server. Each queued item shows a visible Will sync tag, so you always know what lives only on your device and what has made it to the cloud. There is no guessing and no false sense that something saved when it did not.
What syncs when signal returns
The moment your phone gets signal again, the queue uploads in order. Your photos, notes, tasks, proposal edits, and job logs go up, the records on the server catch up to what you did in the field, and the Will sync tags clear. You do not press a sync button or babysit a progress bar. You worked, the work was held, and now it is up.
Honest state, always
The reason the Will sync tag is visible matters. Quotrr does not hide the state of your data behind a spinner that implies everything is safe in the cloud. If a photo is still on your phone, it says so. If it has synced, the tag is gone. You can hand a phone to a helper or close the app knowing exactly what is and is not backed up.
What needs signal
A few things genuinely require a connection, and Quotrr is straight about which. Sending a proposal to a customer, delivering an invoice, or taking an Apple Pay payment all need the customer to receive something, so those go out when you have signal. What you can always do offline is the work on your side: building, editing, logging, and capturing. The split is honest. Anything that only touches your records works offline. Anything that has to reach the customer waits for bars, and you can see it waiting.
Capturing more while offline
Photos pin to location and voice notes become job logs even with no signal, then sync with everything else. See Capturing the field: photos, queue, and voice for how field capture behaves day to day.
Still stuck? Email [email protected]. Back to the help center.
